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Return & Refund Policy

We want you to be completely satisfied with your purchase. If something isn't right, here's how our return & refund process works.

Eligibility for Return

How to Raise a Request

Contact us within 7 days of delivery with your order number and clear photos/video of the issue, via email or WhatsApp. Our team will verify and guide you through the next steps.

Items That Cannot Be Returned

Refunds

Once your return is received and inspected, approved refunds are processed to your original payment method within 5–7 business days. For COD orders, refunds are made via bank transfer/UPI after confirming your details.

Warranty Replacement

Products with a manufacturing defect within the 36-month warranty period are repaired or replaced free of charge, subject to inspection.

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🏢 Massarent Overseas Pvt. Ltd.
📍 Ground Floor, 1508 CD/3, Khasra No. 53/16, Karala, Jain Nagar, New Delhi-110081
📞 +91 9355255105  ·  💬 WhatsApp: +91 9355255105
✉️ info@maasarent.com · customercare@maasarent.com
🌐 www.maasarent.com
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