We want you to be completely satisfied with your purchase. If something isn't right, here's how our return & refund process works.
Eligibility for Return
- ✓Product received is damaged in transit or defective
- ✓Wrong item delivered
- ✓Manufacturing defect covered under warranty
How to Raise a Request
Contact us within 7 days of delivery with your order number and clear photos/video of the issue, via email or WhatsApp. Our team will verify and guide you through the next steps.
Items That Cannot Be Returned
- ✓Products that have been installed or used
- ✓Items damaged due to misuse or incorrect installation
- ✓Products returned without original packaging or after the return window
Refunds
Once your return is received and inspected, approved refunds are processed to your original payment method within 5–7 business days. For COD orders, refunds are made via bank transfer/UPI after confirming your details.
Warranty Replacement
Products with a manufacturing defect within the 36-month warranty period are repaired or replaced free of charge, subject to inspection.